Facebook Google Plus Twitter LinkedIn
loading...
Facebook Twitter
Google+ LinkedIn
YouTube

Live Chat Support

Create Ticket
Track
Customer Portal
Image

Feature Tour

Full Customization
Build your brand with easily customizing live chat form, chat button, user self-service portal and helpdesk portal with your own logo, styles and themes that best suits your corporate style using templates and CSS.


Multiple Brands and Sites in One Place
Support all your brands, and products in one place without leaving the site. Switch between the sites in just one click and support multiple products or sites in one place.  

Live Chat

Boost your online sales and generate more leads with Live Chat. Enable live chat support on your site in minutes, just customize the Live Chat button that fits your sites style and get the code and insert the code snippet on your website



One Ticket Multiple Channels
Save customer time and serve better with just one ticket for all your communications whether it is live chat, email, phone or online request. Use any communication channel or switch between the channels anytime still find all your conversations on one ticket. 

Surveys and Feedbacks

Understand your loyal customer and potential customers better and provide high quality support. Build custom surveys and feedbacks that are tailored to gather the feedback about your service, product or the support agent. Receive feedback from your consumers, and evolve to server them better.



Dashboards and Analytical Reporting

Vitalblocks CRM's easy to understand reports and analytical dashboards provides any statistics at any level with various charts. These reports and charts are built to understand the deep insights to build customer relationships that are more meaningful, personal, productive and key to your business to thrive. 

Phone Support

Create and maintain phone tickets! Add all your phone logs for private use or generic use. Manage everything in one place, create follow-up tasks and appointments, both agents and customers can view every phone call details on the ticket. Track and report on all call activities. 


Agent Dashboard
Vitalblocks CRM's easy to understand reports and analytical dashboards provides any statistics at any level with various charts. These reports and charts are built to understand the deep insights to build customer relationships that are more meaningful, personal, productive and key to your business to thrive

EXPLORE MORE FEATURES

Live Chat
Boost your online sales and generate more leads with Live Chat. Enable live chat support on your site in minutes, just customize the Live Chat button that fits your sites style and get the code and insert the code snippet on your website.

EXPLORE MORE FEATURES

Tickets
Offer your customers to create tickets and track status on Vitalblocks CRM self-service portal. Agents can create tickets on behalf of users and manage ticket status and updates. Other ways to create tickets are by initiating live chat or sending email to automated email listeners or online request form on your website.

EXPLORE MORE FEATURES