Facebook
Google Plus
Twitter
LinkedIn
Request a Demo
Product
Feature Tour
Customer Support
Sales Portal
Live Chat
Ticketing System
Social Plug-ins
Services
Setup and Administration
Call Center Support
Product Customization and Branding
Learning Center
Getting Started with ViDesk
Frequently Asked Questions
Request a Demo
Help Documents
Pricing
Pricing Plans
Compare Plans
Support
Contact Us
Become a Partner
Track
Ticket
Request
Customer Portal
Sign In
Sign Up
Request a Demo
Product
Feature Tour
Customer Support
Sales Portal
Live Chat
Ticketing System
Social Plug-ins
Services
Setup and Administration
Call Center Support
Product Customization and Branding
Learning Center
Getting Started with ViDesk
Frequently Asked Questions
Request a Demo
Help Documents
Pricing
Pricing Plans
Compare Plans
Support
Contact Us
Become a Partner
Try it for Free
Sorry! You don’t have any subscription for this block! Please subscribe by clicking Subscribe Now button below
 
Sorry! You don’t have an authorization for this block! Please contact administartor.
Sorry! You can not access this block as one of your Agent is Account Admin for this block.
Upgrade Plan
Vitalblocks CRM OnPremises
download and install
Call Us
for pricing.
Compare Plans
Features
Essential$0 /month
Basic$9.99 /month
Standard$24.95 /month
Advanced$99.99 /month
General
Usage Type
1 Month Trial
Small Business
Medium Business
Medium or Large Business
Custom Subdomain
Yes
Yes
Yes
Support Sites Allowed
1
3
10
999
Departments
2
999
999
999
Total Agents
1
1
1
1
Additional Agent License
$8 / Agent / Month
$4 / Agent / Month
$2 / Agent / Month
$1 / Agent / Month
Live Chat
Custom Live Chat Button
Yes
Yes
Yes
Yes
Chat Window Customization
Yes
Yes
Yes
Yes
Customize Feedback Form
No
Yes
Yes
Yes
Chat Transfers
No
Yes
Yes
Yes
Auto Assignments
No
No
Yes
Yes
Manage Departments
Yes
Yes
Yes
Yes
Manage Agents
Yes
Yes
Yes
Yes
Feedback Reports
No
Yes
Yes
Yes
Agent Portal Customization
No
No
Yes
Yes
Ticket Portal
Secure User Logon
Yes
Yes
Yes
Yes
User Portal Customization
No
Basic
Full
Full
Submit Tickets
Yes
Yes
Yes
Yes
Track Tickets
Yes
Yes
Yes
Yes
Knowledgebase
No
No
Yes
Yes
Search Articles
No
No
Yes
Yes
Phone Tickets
Yes
Yes
Yes
Yes
File Attachments
Yes
Yes
Yes
Yes
Multi-Channel Support
No
No
Yes
Yes
Other
Administrative Console
Yes
Yes
Yes
Yes
Social Media Panels
No
Yes
Yes
Yes
Surveys and Feedbacks
No
Yes
Yes
No
Analytics & Reporting
Time Tracking
No
Basic
Enhanced
Complete
Agent Dashboards
Yes
Yes
Yes
Yes
Reporting
Limited Stats
Basic Stats
Expanded Stats
Complete Stats
Customer Support
FAQ/Help Documents/Videos
Yes
Yes
Yes
Yes
Online Feature Specific Demos
Yes
Yes
Yes
Yes
Self Service KB Portal
Yes
Yes
Yes
Yes
Email Support
Yes
Yes
Yes
Yes
Live Chat Support
Yes
Yes
Yes
Yes
24x7 Phone Support
No
No
Yes
Yes
Premium Support
No
No
No
Yes
Product
Feature Tour
Customer Support
Sales Portal
Live Chat
Ticketing System
Social Plug-ins
General
About Us
Privacy Policy
ViCoast.com
Services
Setup and Administration
Call Center Support
Product Customization and Branding
ViCoast Products
Learning Center
Getting Started with ViDesk
Frequently Asked Questions
Request a Demo
Help Documents
Connect With Us
Pricing
Pricing Plans
Compare Plans
Support
Contact Us
Become a Partner
Copyright @ 2013
  All rights reserved.
Online Payments
Privacy Policy
Site Map
Terms of Service